Email whop@web-ai.tech with your contact information, account or transaction details, and a clear description of the issue. Please include relevant records so the matter can be investigated.

Afilo will review the information and may request clarification or supporting records. We aim to work toward a reasonable resolution, while preserving the rights and remedies available to both parties under applicable law.

This policy does not require arbitration, limit access to a court, or waive rights that apply to you under applicable law. It is intended to encourage direct resolution before formal action where appropriate.