The following behaviors are strictly prohibited on the Afilo platform:

• Harassment: Bullying, threatening, or intimidating other users or Afilo staff
• Hate Speech: Content promoting hatred, discrimination, or violence based on:
  • Race, ethnicity, national origin
  • Religion or religious affiliation
  • Gender, sexual orientation, gender identity
  • Disability or medical condition
  • Age or veteran status
• Spam: Sending unsolicited bulk messages, commercial advertisements, or repetitive content
• Impersonation: Pretending to be another person, organization, or Afilo employee
• Misrepresentation: Providing false, misleading, or deceptive information
• Stalking: Persistent unwanted contact or monitoring of individuals
• Doxxing: Publishing private information about individuals without consent

You may NOT engage in the following activities:

API and Resource Abuse:

• Excessive API Calls: Exceeding rate limits defined in your Enterprise Agreement (typically 100 requests/minute)
• DDoS Attacks: Attempting to overwhelm our systems with traffic
• Resource Hogging: Using excessive compute, storage, or bandwidth resources
• Benchmarking: Competitive benchmarking or performance testing without written authorization

Security Circumvention:

• Bypass Security: Attempting to circumvent authentication, access controls, or encryption
• Reverse Engineering: Decompiling, disassembling, or reverse engineering our software
• Vulnerability Exploitation: Exploiting security vulnerabilities for unauthorized access (report to security@techsci.io instead)
• Credential Sharing: Sharing login credentials or authentication tokens
• Session Hijacking: Stealing or reusing session tokens

Automated Abuse:

• Scraping: Automated data scraping or crawling (except via approved APIs)
• Bot Usage: Automated bot usage for non-approved purposes
• Account Farming: Creating multiple accounts to abuse free trials or promotions

You may NOT upload, store, or share the following types of content:

Illegal Content:

• Child Exploitation Material (CSAM): Any content involving minors in sexual or exploitative situations (zero tolerance - immediate account termination and law enforcement reporting)
• Illegal Drugs: Content promoting or facilitating illegal drug sales
• Weapons: Content facilitating illegal weapons sales
• Stolen Goods: Content related to stolen property or theft

Adult Content:

• Pornography: Sexually explicit or pornographic material
• Adult Services: Escort services, prostitution, or adult entertainment

Violent Content:

• Violence Promotion: Content promoting, glorifying, or inciting violence
• Terrorism: Terrorist propaganda or recruitment materials
• Self-Harm: Content promoting suicide or self-harm
• Gore: Graphic violence or disturbing imagery (except legitimate medical/educational use)

Fraudulent Content:

• Scams: Pyramid schemes, Ponzi schemes, or other fraudulent schemes
• Counterfeit Goods: Fake or counterfeit products
• False Information: Deliberately false or misleading content causing harm

Rights Violations:

• Copyright Infringement: Unauthorized copyrighted content (see DMCA section)
• Trademark Infringement: Unauthorized use of trademarks or brand names
• Privacy Violations: Content violating others' privacy rights

You must comply with the following data restrictions:

• Privacy Laws: Do not upload data violating privacy laws (HIPAA, CCPA, PIPEDA, etc.) unless you have proper authorization and a signed Data Processing Agreement
• Unauthorized Personal Data: Do not process personal data without proper legal basis and consent
• HIPAA Compliance: For healthcare customers:
  • You must have a signed Business Associate Agreement (BAA) before processing PHI
  • Contact hipaa@techsci.io to request BAA
  • Without BAA, do NOT upload Protected Health Information
• Purpose Limitation: Use data only for stated purposes in your agreement with Afilo
• EU/EEA Data: As stated in our Privacy Policy, we do not serve EU/EEA customers. Do not process EU/EEA personal data on our platform.

Warning System (Progressive Discipline):

Immediate Termination (No Warning):

Investigation Process:

• We reserve the right to investigate suspected AUP violations
• We may access account data as necessary for investigation (with notice unless legally prohibited)
• We may suspend accounts pending investigation to protect other users and system integrity
• You must cooperate with investigations (failure to cooperate may result in termination)

Appeal Process:

1. Submit appeal to appeals@techsci.io within 14 days of enforcement action
2. Include:
   • Account email
   • Copy of violation notice
   • Detailed explanation of circumstances
   • Evidence supporting your appeal
3. Review completed within 10 business days
4. Decision is final (no further appeals)

Afilo complies with the Digital Millennium Copyright Act (DMCA). We respond to valid copyright infringement notices.

Designated DMCA Agent:

DMCA Notice Requirements (per 17 U.S.C. § 512(c)):

To file a valid DMCA takedown notice, include:

1. Physical or electronic signature of copyright owner or authorized agent
2. Identification of copyrighted work claimed to be infringed
3. Identification of infringing material (URL or specific location in our system)
4. Your contact information (address, phone number, email)
5. Statement of good faith belief that use is unauthorized
6. Statement of accuracy under penalty of perjury that you are authorized to act

Our Response:

• We will investigate within 3 business days
• We will remove/disable access to allegedly infringing material upon valid notice
• We will notify the user who posted the content
• User may submit counter-notice per DMCA procedures

Repeat Infringers:

Accounts with 3 or more valid DMCA complaints will be permanently terminated.

Trademark Infringement:

Report trademark infringement to legal@techsci.io with:

• Proof of trademark ownership (registration certificate)
• Description of infringement and location
• Contact information

You are solely responsible for all content you upload, create, or share via the Afilo platform.

• Afilo is not responsible for user-generated content
• We reserve the right to remove content violating this AUP without prior notice
• We do not actively monitor all user content
• Automated systems may flag potentially violating content for review
• We respond to user reports and legal requests

Content Backup:

We are not responsible for backing up your content. Maintain your own backups. Deleted content may be unrecoverable after 90 days.